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E-commerce Specialist
| Full-time
, ,Who We Are:
Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.
Responsibilities:
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Sales Optimization:
- Develop and implement strategies to maximize online sales and conversion rates.
- Monitor and optimize sales funnels, ensuring smooth customer journeys from discovery to purchase.
- Identify and act on opportunities for upselling and cross-selling through the e-commerce platform.
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Platform Management:
- Manage and update the company website and partner platforms to ensure accuracy of product listings and prices.
- Propose seasonal promotions and ensure effective implementation of discount campaigns to boost sales.
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Performance Monitoring:
- Analyze e-commerce sales data and KPIs to identify growth opportunities and address performance gaps.
- Update sales reports, providing actionable insights and recommendations to management.
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Product Management and Merchandising:
- Optimize product placement and categorization to enhance visibility and attractiveness.
- Ensure high-quality visuals and persuasive descriptions for all products to drive purchasing decisions.
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Customer Engagement:
- Monitor customer behavior and feedback to refine marketing strategies and improve retention.
- Work with customer service teams to resolve issues and turn challenges into positive experiences.
Qualifications and Requirements:
- Proven experience (1-2 years) in e-commerce, with a focus on driving sales performance.
- Proficiency in e-commerce platforms and sales analytics tools.
- Results-driven mindset with a focus on achieving and exceeding sales targets.
- Excellent communication and collaboration skills, with the ability to work effectively in a team.
- Previous experience in the perfume or luxury goods industry is a plus.
- Fluency in both Arabic and English.